UK-based Inbay chooses Managed Sales Pros to build their North American Reseller Channel

Managed Sales Pros is pleased to announce their new partnership with Inbay, a UK-based provider of white label 24/7 Network Operations Centre and service desk capabilities for IT providers on an international basis.

“This is a great fit for us,” says Carrie Simpson, CEO of Managed Sales Pros.  “Inbay understands the value of working with an outsourced provider, as one of their offerings is outsourced white-label technical support for IT companies.   You might think that a company that has their own technical delivery center could immediately default to building their own calling team.  In our experience that doesn’t work. Not surprisingly, most inbound support agents don’t want to be tasked with making outbound sales calls.  Inbay could have chosen to build their own SDR team, but opted instead to engage an outsourced provider that specializes in outbound sales calls.  That just makes sense!”

Kristian Wright, Managing Director of Inbay agrees that is was a wise choice, and shared his reasoning behind outsourcing their US sales development to Managed Sales Pros:

“At Inbay, we provide exceptional inbound support.  Our clients know that they can rely on us all day every day to provide the additional support needed to augment their in-house managed services offering.  We enable MSPs to provide great service to their clients around the clock.  We are growing rapidly, and we want to continue providing the high caliber of service that our partners expect – we didn’t want to have our attention diverted at this stage in our expansion. The undertaking of building a whole new department would have required us to change our focus. Working with Managed Sales Pros frees us from having to recruit, hire, train, manage and support a sales development team.  Managed Sales Pros has a fully staffed outbound team well versed in everything IT, and their own lead list. Their performance-based pricing model made this decision easy.”

Why Managed Sales Pros Chose to Support Inbay:

With a pay only for performance business model, our profitability is entirely dependent on selecting the right partners.  If we don’t feel we can generate interest in a product or solution, we don’t on-board that program.  Inbay provides the option for an MSP business owner to spend more time focused on sales and strategy, and less time focused on day to day client support challenges.  Outsourcing your NOC and help desk means more resources for senior talent, more time to spend on your business instead of in your business, and the opportunity to support clients that you may not have had the bandwidth to support previously.   We’re excited to help them gain market share in the US, and we know the MSP market is ready to hear this story.

How Managed Sales Pros helps channel-focused vendors succeed:

With our proprietary database of IT companies, an on-premise North American calling team that is fully versed on all things IT and managed services, and a risk-free pay only for performance pricing model, Managed Sales Pros can help vendors of all sizes gain more market share quickly.   In the time that it would take you to write your recruiting ad, Managed Sales Pros would already be adding qualified sales demonstrations to your sales pipeline!    If you’d like to join Inbay, Datto, OpenDNS, ITGlue, Aisle8 , Solar Winds MSP , Reframe Your Clients, MSP CFO and other wildly successful vendors on our client roster, email us anytime at hello@managedsalespros.com to schedule some time to review your requirements.

About Inbay:

Providing exceptional service to our partners’ clients is our number one priority.

Founded in 2002, Inbay has been providing specialist IT support for more than a decade. During this time we have built a reputation for helping our partners to grow their managed services business by providing the highest quality service desk, NOC and project services at a fair price.

Operating on an international basis, we offer 24/7 support to complement and extend MSPs’ resources, enabling them to tap into the on-demand technical skills they need for projects large and small – wherever and whenever they need it.

For more information about Inbay’s North American expansion, please contact Kristian Wright, Managing Director, Inbay at +44 (0) 203 435 6435