Finding, Hiring, Onboarding and Managing A Telemarketer For Your MSP
Training Program – Series Three – Live Instructor Led Webinars with Q&A time
Please note: This instance of training program begins January 7 2019 and runs twice a week for four weeks at 10 am Eastern.
Your fastest route to success with outbound sales prospecting is outsourcing. The one thing a third party prospecting firms provide that you can’t is immediacy. Our call team is ready to go now. The struggle most growing MSPs have is the “chicken and egg” problem. You need a telemarketer, you can’t afford to outsource, but you can’t afford to hire a telemarketer that fails, either.
Most of the reason telemarketing programs fail is they’re implemented by people who haven’t done any telemarketing before. Do you know how to hire, train and manage your new sales development rep? In this 8 session series, we’ll teach you how to:
- Choose your approach to sales development – part time or full time, in office or remote, local or long distance
- Choose the tools you’ll use to manage each step in the process
- Write, post and manage your recruitment ads
- Review resumes and short list candidates
- Manage your candidate “bench”
- -Structure comp plans and agreements
- Interview
- Prepare to onboard
- Modify your sales process to include sales development
- On-board your telemarketer
- Evaluate your telemarketer daily, weekly and monthly.
- Coach your new team member
- Eliminate the chaos that telemarketer churn creates in small businesses.
- You’ll come away with all the tools you need to find, hire and onboard a new telemarketer for your MSP. We’ll share free/low cost/mid-range solutions that you can use to improve success.
The course includes templates for creating all the assets you’ll need.
The course is instructor-led, with plenty of time for Q&A at the end of each session.